The Hayaa Box | FAQs
13609
page,page-id-13609,page-template,page-template-full_width,page-template-full_width-php,ajax_fade,page_not_loaded,,qode-title-hidden,columns-3,qode-theme-ver-9.5,wpb-js-composer js-comp-ver-4.12,vc_responsive
HOW TO SHOP ONLINE

We know shopping online can be a daunting task and that’s why we at The Hayaa Box, set out a step by step guide to show you how easy it can be.

Step 1 – CREATE AN ACCOUNT

Click on the menu in the corner of your screen and create an account with all your details which will speed up the checkout process.

Step 2 – PICK THE BOX/PRODUCTS

Add the selected box to your cart

Step 3 – PROCEED TO CHECK OUT

Click on the cart to review its contents and once you’re happy, hit checkout!

Step 4 – SHIPPING AND BILLING DETAILS

Here you’ll enter the address you’d like your parcel shipped to as well as choose a payment option. We offer options such as Credit/Debit card payment and instant EFT’s.

Step 5 – THE DELIVERY

Once you’ve made your payment you should receive an email from us and your box will be shipped out in 2-3* working days. *(Time frame is dependent on where you live)

A tracking number will be sent to you once your box has been dispatched and you can track it via www.fastway.co.za.

Should you have any queries please direct it to orders@thehayaabox.co.za.

WHAT IS THE HAYAA BOX?

The Hayaa Box aims to be a monthly box for women, each box will contain a scarf, matching accessories like a headband and scarf pins, as well 1-2 makeup, skincare or lifestyle products/samples for you to try out.

HOW MUCH IS THE HAYAA BOX?

R249,00 a month with free delivery.

WHAT COURIER COMPANY DO WE USE?

We use Fastway couriers, you can track your box via their website one it has been dispatched.

WHAT COLOUR SCARF IS IN THE BOX?

Each month we will announce the colours will be included in the box.

HOW LONG IS THE SUBSCRIPTION FOR?

It is currently on a month to month basis.